How we handle personal information.

Who we are

Carlton Street Works Ltd is a company registered in England and Wales. Company number: 15223125.

For privacy questions, email hello@carltonstreetworks.com.

What we collect

We only collect information needed to run our business. This may include your name, email address, phone number, company details, project details, billing details, and messages you send us.

We do not intentionally collect special category data through this website.

How we use it

We use personal information to:

• reply to enquiries;
• provide and manage services;
• prepare proposals, invoices, and business records;
• meet legal, tax, accounting, and insurance obligations;
• protect our business and resolve disputes.

Lawful bases

We process personal information where it is necessary for a contract, to comply with legal obligations, for our legitimate business interests, or where you have given consent.

Sharing information

We may share information with professional advisers, accountants, insurers, banks, payment providers, IT providers, and public authorities where required. We do not sell personal information.

How long we keep it

We keep personal information only as long as needed for the purpose it was collected, including legal, tax, accounting, and dispute requirements.

Your rights

You may have rights to access, correct, delete, restrict, or object to our use of your personal information. You may also have a right to data portability or to withdraw consent where consent is the basis for processing.

You can complain to the Information Commissioner's Office at ico.org.uk.

Cookies

This website does not currently use analytics, advertising, or tracking cookies. If that changes, we will update this policy and provide any required cookie controls.